A compass rose from Emanuel Bowen’s 1748 mariner’s compass chart.

Charting the channel.

How an engagement runs

By the time a partner brings Platinum Meridian in, the platform is chosen and the transformation funded. What remains is making it true inside a real estate: five existing tools, an ITSM process with opinions, an on-call culture with scar tissue, and teams shipping AI-assisted changes faster than anyone is governing them.

The event-management pipeline, drawn as a chart Alert sources flow in like rivers. Filtering and deduplication are shoals where noise runs aground. Correlation is the harbour where related events meet. Routing is the marked channel to the owning team, and the on-call page is the lighthouse. Alert sources × × ×× × × × Filtering Deduplication noise runs aground here Correlation Routing owning team On-call page

5,000 alerts arrive. 1,733 survive de-duplication, 1,359 survive flap suppression, 54 incidents are correlated, and 33 of the 46 that matter are fixed automatically. A real run of the demo engine on a synthetic storm.

Every label is the real stage. The metaphor only draws the map.

Who engages

Consultancies and delivery partners

You have won the client and own the relationship. You need a specialist to execute the event-management and observability workstream under your brand, including fully white-labelled. Platinum Meridian delivers inside your engagement structure, your reporting lines and your client’s stack. Your relationship stays yours.

Observability and AIOps vendors

Your platform is deployed, or being deployed, and the outcome now depends on senior execution your team doesn’t have spare. Engagement at the project or topic level: for your customers, alongside your delivery team, or inside your own organisation on a bounded initiative.

Deliberately boring commercial plumbing

  • Entity. Platinum Meridian B.V., registered in Amsterdam, the Netherlands (KvK 42129496).
  • Contracting. B2B, invoice-to-invoice, BV-to-BV. Cross-border within the EU and UK is routine.
  • Scope. Project- or topic-level with a defined outcome and a defined exit. Not open-ended staff augmentation.
  • Branding. Under your client relationship where needed. White-labelled delivery is normal, not a concession.
  • Location. Remote-first across time zones; on-site where the work demands it.

What the first conversation covers

  1. The estate as it actually is: sources, volumes, the honest noise picture.
  2. The engagement shape: which of the four fits, or whether none does yet.
  3. The commercial path: contracting, timeline, and who needs to say yes on your side.

No deck, no discovery theatre. If the fit isn’t there, you’ll hear that in minute ten.

Know where you stand before the next storm.

Thirty minutes, free and specific. We look at your estate, and I tell you honestly whether I’m the right pilot.

Plot a course: book a 30-minute call