A compass rose from Emanuel Bowen’s 1748 mariner’s compass chart.

Take a bearing.

Self-assessment against the North Star guide

Draft questions, under review.

Before you start

Twelve questions, about three minutes, one group of directives at a time. Answer for your estate as it is today. Nothing leaves your browser unless you choose to share your anonymous result at the end: the result is drawn on this page and stored nowhere else.

Signal

What reaches anyone at all.

Incidents reach a person only when there is evidence of business impact: correlated signals, or a runbook that says so. 1
Event management works toward the root cause before an incident or problem ticket is raised. 2
Your alerts say what business impact to expect and how fast to respond. 4

Response

What happens next, and who acts.

Once a fix for a root cause is approved, it is applied automatically the next time. 6
The fixes your vendors document under your support contracts are a source for automation. 7
Incidents reach people through one escalation service. 8

Proof

How you know it works.

You can replay a past outage to prove a fix or a new monitor works. 9
Every automated fix is confirmed by something independent: the monitor clearing, or the system of record. 11
Replays of real outages are used to test AI agents before they act. 12

Organisation

What makes it last.

Every line of business measures event management with the same metrics. 14
Event management is owned by an executive with authority over the lines of business it serves. 15
Before automating, managers plan where the freed time and people will go. 17

Your bearing

Three first moves

    A self-assessment against the North Star guide, not a measurement of your estate.

    The full Signal Assessment intake goes deeper: your estate’s facts, your own numbers and every directive. Ask for an invite: travis@platinum-meridian.com

    Plot a course: book a 30-minute call